This vacancy has now expired, and is not accepting any new applications.

Location - Newcastle
Employment Type - Full Time - Permanent
Salary - £16,250.00 per annum
Hours Per Week - 37.5

To provide efficient and accurate administrative support to the Claims Department.


  • To open and sort incoming post, scanning this on to the system within agreed timescales.
  • Processing specialised postal items (Vehicle and Court Documents) to the correct team in line with current practices
  • Indexing all incoming mail (however received) to the correct department within agreed timescales.
  • To keep control of the departments stationery supplies, with a pro-active approach to stock control.  
  • To ensure scanned post is stored and destroyed in line with current business processes.
  • Sorting and franking of outgoing post, including control of special deliveries, ensuring that all post leaves the building within agreed timescales.  
  • Other duties as may reasonably be assigned to you from time to time.


  • Numeracy and literacy skills to GCSE level/equivalent.
  • Computer Literate. Previous experience of general administrative tasks.
  •  Ability to complete work to the required standard, getting things right first time.
  •  Ability to communicate clearly and effectively with customers and colleagues.
  •  Is able to work on own initiative and work as part of a team.
  • Sound knowledge of all operating systems including: S4i, Landscape, INVU, Microsoft Office including excel and word.
  • Basic claim understanding.
  • Planning and organizing.
  •  Self-motivated with the ability to plan and organize the workload efficiently.
  • Accurate / Efficient.
  • Ability to meet strict deadlines.