Graduate Opportunity

Location - Bristol
Employment Type - Full Time - Permanent
Salary - £17,500, increasing to £19,000 after successful probation period and training
Hours Per Week - 37.5

Are you looking to get into the working world, and learn about a new industry? Are you people-focused, able to deal well with difficult situations? Do you want to work for a company who train and progress you?

Then we have the perfect role for you!

Eldon Insurance Services are looking for Graduates who are looking for an opportunity in a well-established business. We are seeking these individuals to join our Quality Assurance and Complaints Handling team at Eldon, in our busy Bristol offices.

To handle and successfully resolve complaints, the ideal candidate must be focussed on delivering an excellent level of customer service providing a complete investigation and endeavour to agree a suitable resolution.

The ideal candidate will have excellent letter writing skillsand the ability to use Microsoft word and other PC applications as well as having excellent telephone and communication skills and the ability to take ownership of a complaint situation.

Key Skills

  • Able to prioritise workloads and meet deadlines
  • Outstanding communication skills
  • Excellent written communication skills
  • Ethical, focused on treating customers fairly – respect for customer and business confidentiality
  • Courteous yet assertive
  • Trustworthy and reliable
  • High attention to detail
  • Confident, self-motivated and enthusiastic team player
  • Ability to work in a fast-paced environment
  • In return for your hard-work, we will offer you training and the opportunity to progress within the team and wider business.

We are looking for candidates who can start ASAP!